by user | Nov 4, 2022 | Customer Engagement
In the ultra-connected, modern, hyper-competitive purchasing environment, customer loyalty is of unprecedented importance – no matter your business. The modern customer has countless product options and a myriad of marketing campaigns all vying for their...
by user | Sep 28, 2022 | Contact Centre
The chances are, you already know that acquiring a new customer is dramatically more expensive than retaining an existing one. Whatever your sector, hanging on to your customers – by giving them good reasons to do continued business with your organisation...