Our Customer Stories
Surrey and Borders Partnership NHS Foundation Trust required a solution for people calling or texting in, needing help in the Surrey area.
The Silver Line required a cloud based solution that would work with all of their volunteers home phones or mobiles regardless of provider.
CHILDREN 1ST wanted to lead on a Scotland–wide service to provide support and advice for separated or separating families.
Looked at six call centre solutions and shortlisted two providers. Ultimately, Call Handling’s VCC solution was felt to best match.
Background The British Heart Foundation is the UK’s biggest founder of heart research in the UK, spending a massive 120 million in 2013 alone to help transform the lives of people living with heart and circulatory conditions. BHF main offices are in London, Surrey and...
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