by Elena Doperchuk | Sep 2, 2025 | Announcements, Business Solutions, Healthcare
Another Year of Excellent Compliance Achievements This month, we are proud to announce that Call Handling Services Ltd has successfully renewed our ISO 9001 certification and transitioned to the latest ISO/IEC 27001:2022 standard — with no non-conformances identified... 
by Elena Doperchuk | Jul 2, 2025 | Announcements, Business Solutions
For helplines, charities, and public services, trust isn’t a feature. It’s fundamental. More and more, organisations are asking deeper questions — about how their technology partners handle data, protect privacy, and reflect their values. You have asked, and we hear... 
by Elena Doperchuk | Aug 15, 2024 | Business Solutions, Contact Centre
The healthcare sector is undergoing a digital transformation, driven by the need for efficiency, cost-effectiveness, and improved patient experiences. With mounting pressures on resources and an ever-growing patient demand from an ageing population, the need for... 
by Elena Doperchuk | Jul 26, 2024 | Announcements
Last Friday morning, on the 19th of July, numerous reports emerged worldwide of a global outage involving the CrowdStrike latest update. The incident affected CrowdStrike users with Windows operating system, causing significant disruptions across various sectors. We... 
by Elena Doperchuk | Jan 30, 2024 | Contact Centre, Hubbub
At Call Handling Services Ltd (CHS), we understand that every call, every connection, matters. A clear purpose to unify, simplify, and enrich communications guides our every action. We strive to be more than just a supplier; we believe in creating a meaningful impact...
