Call Handling supplies many organisations in the Public Sector including Local and County Councils, Primary Care Trusts and Government sponsored services.

We supply our latest Multi Media Hub to the national Mental Health Helplines Partnership. This brings them SMS and Chat functionality in one synchronized virtual contact centre.

The Legal Services Commission runs the National Legal Aid Helpline and Call Handling is responsible for call delivery ensuring accurate delivery statistics for the managing team.

In the current economic climate we have found that our non-capex solutions assist local Councils in meeting their targets in information provision and accessibility at very low cost.

More and more IT teams are accepting the value of hosted services either to assist their own platforms or to become a hub in their own right.

Our recent experiences may help you decide the next step.