Call Handling has created this privacy statement in order to demonstrate our firm commitment to your privacy. We have structured our web site so that, in general, you can visit the Call Handling web site without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. The following discloses our information gathering and dissemination practices for this website.

What we collect
When you contact us or request documents or information from us, we will collect your name, address, e-mail address and telephone information. We do not share any information about our specific users with any other party nor do we sell the lists of user information to any third parties.

Cookies
Cookies are small text files stored by your browser on your hard drive. We use cookies on this website to ensure the delivery of a random photograph in the right hand panel of some of our pages, and to enable login to the Client Information area.

What do we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

We may use the information to improve our products and services.
We may follow up by e-mail, phone, fax or mail, people who have left their details with us as part of our marketing and advertising procedures. You will always have the ability to prevent your inclusion in these activities, and/or remove yourself at a later date.
We may periodically send you promotional emails about new services, or other information which we think you may find interesting using the email address which you have provided.

Who we share the information with and your choices
When you use this site and have not advised us to the contrary, you agree to the use of your personal information for the purposes set out in this statement. We will not sell, distribute or lease your personal information to third parties, unless we have your permission or are required by law.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Other web sites
Our web site may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the web site in question.

If you have any questions regarding your privacy when using our website, please e-mail webmaster@callhandling.co.uk

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