Figure 2, left, shows the VCC for Client B, a travel company, who have 3 staff in one office, two in another and an experienced staff member, number 6, who works from home. All their agents are busy most of the time.
Figure 2, left, shows the VCC for Client B, a travel company, who have 3 staff in one office, two in another and an experienced staff member, number 6, who works from home. All their agents are busy most of the time.
