ISO9001

ISO 9000 is a family of standards for quality management systems. ISO 9000 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies.

ISO27001

ISO/IEC 27001 formally specifies a management system that is intended to bring information security under explicit management control is also maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies.

Member 1498 of the Federation of Communication Services

• Members of the FCS are committed to offering the highest standards of professional and ethical service to their customers
• Members will comply with relevant obligations as set out in the Communications Act 2003 and with Codes of Practice and Standards or Regulations agreed from time to time by the FCS Board of Directors or relevant members' Groups
• Members ensure that staff receive appropriate training, are encouraged to obtain relevant Qualifications and maintain their professional skills.
• Members carry an appropriate level of public liability insurance, the certificate for which will be displayed in all operating premises (notes 1 and 2).
• In cases where the FCS has evidence that the FCS Ethical Code of Practice has been breached by a member, the FCS Board of Directors retains the right to expel the offender from membership of the FCS.

CHS have the following policies, copies of which can be provided on request

• Data protection policy
• Environmental policy
• Equalities policy
• Health and Safety policy
• Professional indemnity policy