Call Handling has been at the forefront of the development of hosted Virtual Call Centre solutions over the past 5 years. We now have well over 100 VCCs running in the Commercial, Public and Voluntary sectors. Our clients include Citizens Advice, British Home Stores, The Terrence Higgins Trust and the NHS’s National Mental Health Help Line which can support over 50 contributing help line partners.

None of our clients have had to invest in hardware to receive our service.

In spite of its sophistication, our VCC solution does not attract large set up costs or expensive on-going charges. You may be running a Help Line with advisors scattered all over the Country, a Call Centre which needs a more efficient incoming solution or an Office which needs help with incoming calls. Whatever your need, there is a very good chance we can help you.