Call Handling first moved into the Retail environment with the introduction of one of the first Branch Location services in 1995. Our location database is the most sophisticated in the Industry and continues to be part of our mainstream business. We deliver calls to over 10,000 stores and our clients include many household names.

Our relationships in this area have lead to the development of several call handling solutions for our Retail Clients, both at branch and Customer Service level. In some cases we provide live database related services for customer access. Dealing with clients such as Selfridges, Habitat, Toys R Us, British Heart Foundation and Top Shop has provided our team with a wealth of experience .

If you are a Retailer with an incoming call problem, you should be talking to us!